Sub-processors
Updated: 2 November 2026
These companies process data on our behalf. We list the kind of service and what they receive.
| Service | Provider | What they receive |
|---|---|---|
| Payments | Stripe | Payment details you enter at checkout, your email, and the amount. Card numbers go to Stripe, not to us |
| Email delivery | Resend | Your email address and the text of emails we send you |
| Object storage for uploads and results | OVHcloud | Files you upload and the results we make, encrypted at rest |
| Server hosting | OVHcloud | The Service and its database |
| Error monitoring | Sentry | Error reports with request bodies, cookies and content removed |
| Product analytics | PostHog | Usage events without prompts, files or IP address |
| AI model providers | The companies that run the models | The prompt, settings and files of a request, only for that request |
AI model providers
We route each request to the provider that can run it at the best price, so the set of providers changes as models and prices change. We do not list them by name. They receive only what a request needs, never your name or email, and each handles a request under its own terms. For a data protection review, write to support@vidlab.ai.
Changes
We update this page before a new sub-processor starts. To get a notice by email, write to support@vidlab.ai.